You have heard the line, “There are no bad employees, only bad managers.”
Leaders do shape employee performance. They set expectations, train, remove blockers, and define the standard. Keeping a poor performer in a critical seat is a leadership choice, and operations pay for it.
But not every performance problem is a leadership style issue.
Some people ignore feedback. Some do the bare minimum even when the standard is clear and fair. Some damage trust with clients and teammates, and they know it.
That is a choice.
Strong operations management does both. It improves the system, and it holds adults accountable inside that system. That is how you protect culture and execution, and turn payroll costs into performance.
SavR Consult has helped Caribbean teams reset expectations and remove performance drag without losing good people.
If your results are slipping, message SavR Consult. We will help you separate a system fix from a seat change.
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